Essentials To Succeed

Unit #1:
Tangible and intangible benefits of an implemented software
Learning goals / deliverables:
– Discover the tangible- and intangible benefits of an implemented software.
– Deep dive into the extensive pool of logically grouped benefits of an implemented software.
– Learn how to build key performance indicators to measure the benefits that a software implementation brings.
Related distribution material:
– Benefits of an implemented software mind map

Unit #2:
Critical success factors
Learning goals / deliverables:
– Learn how to define software implementation project success and develop Critical Success Factors (CSF).
– Discover the 10 most important critical success factors.
– Master various techniques to reduce the risk of project failure.
Related distribution material:
– Critical Success Factors planning template

Unit #3:
New trends and future technologies in the software industry
Learning goals / deliverables:
– Get familiar with the new trends, future- and emerging technologies in the software industry (e.g., artificial intelligence, big data, blockchain, etc.).
– Explore in which industries these technologies appear; what their use cases are, and how they change the current way of thinking.
– Deep dive into why these technologies are revolutionary and what impact on the software industry they have.
Related distribution material:
– New trends and future technologies in the software industry cheat sheet

Unit #4:
AI in software implementation
Learning goals / deliverables:
– Gain an understanding of how the emerging AI (Artificial Intelligence) can affect software implementation projects.
– Understand what AI can enable during the implementation project and what the limitations are.
– Deep dive into a vast amount of use cases of AI usage: from improving stakeholder engagement to automated software testing.
Related distribution material:
– Applications of AI (artificial intelligence) in software implementation projects mind map

Unit #5:
Supporting tools for project delivery
Learning goals / deliverables:
– Learn what tools and how they can contribute to the successful project delivery.
– Get familiar with specific functions of applications, that are used during software implementation projects.
– Master best practices of what aspects need to be considered in the case of using supporting tools.
Related distribution material:
– Supporting tool evaluation matrix template

Unit #6:
SaaS VS. On-premise solutions
Learning goals / deliverables:
– Explore the principles of how SaaS and On-premise software solutions operate.
– Discover important factors that might influence the system selection.
– Explore the key benefits and drawbacks of the SaaS and On-premise approaches.
Related distribution material:
– Saas vs On-premise solution comparison factors cheat sheet

Unit #7:
Organizational change and change management
Learning goals / deliverables:
– Discover the importance of managing change within the organization to achieve project success.
– Gain a fundamental understanding of organizational design; and deep dive into change management planning and its tools.
– Get familiar with various change models to understand the psychological side of organizational transformation and human behavior.
Related distribution material:
– Organizational change checklist template

Unit #8:
Implementation methodologies (agile, waterfall, hybrid)
Learning goals / deliverables:
– Learn all aspects, use cases, and differences of waterfall, agile, and hybrid implementation approaches.
– Deep dive into what factors determine proper methodology selection.
– Get familiar with tailoring and adopting well-known project management principles such as PMBOK Guide by PMI, or Prince2 by Axelos.
Related distribution material:
– Project methodology selection template

Unit #9:
Project quality gates
Learning goals / deliverables:
– Learn why project quality gates are important and how they work.
– Deep dive into reasonable and justifying quality gate questions for each project phase.
– Gain knowledge of how the performed work can be controlled and validated at the end of each project phase.
Related distribution material:
– Quality gate checklist template

Unit #10:
Documentation and knowledge sharing
Learning goals / deliverables:
– Learn how to capture and structure project- and software know-how.
– Deep dive into how to equip software users with the necessary level of knowledge.
– Understand how to build and maintain a long-lasting knowledge base, and foster knowledge transfer within the organization.
Related distribution material:
– Knowledge sharing checklist template

Unit #11:
Internal commitment and buy-in
Learning goals / deliverables:
– Learn why and how commitment and buy-in should appear on all levels of the organization.
– Understand how Executives, Managers, Key- and End-users can become enthusiastic promoters of the software implementation.
– Get familiar with the blueprint of a successful path to build commitment and buy-in.
Related distribution material:
– Commitment and buy-in checklist template

Unit #12:
Roles and positions in implementation projects
Learning goals / deliverables:
– Gain an understanding of software implementation project team composition.
– Learn the importance of each role regardless if it is on the Client- or Vendor side.
– Gain insight into how each role contributes to the implementation project.
Related distribution material:
Roles and positions in software implementation projects mind map

Unit #13:
Most common barriers and pitfalls
Learning goals / deliverables:
– Understand what adds complexity to software implementation projects.
– Deep dive into the most common barriers and pitfalls in software implementation projects.
– Learn to recognize approaching issues, traps, and dangers during software implementation projects.
Related distribution material:
– Most common barriers and pitfalls in software implementation projects mind map