Privacy policy
Effective date: 04-03-2026, Version: 1.1
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and customers.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
(a) In accordance with § 165 Austrian Telecommunications Act 2021 (TKG 2021) and Article 5(3) of the ePrivacy Directive, we use cookies and similar technologies only if they are strictly necessary for the provision of the website or if you have given your prior, explicit consent.
(b) Cookies and similar technologies that are not strictly necessary (in particular analytics, performance, marketing, personalization and third-party cookies) are used only after you have actively consented via our cookie consent management tool.
(c) You may give, refuse or withdraw your consent at any time with effect for the future via the cookie settings accessible on our website.
1.4 In this policy, “we”, “us” and “our” refer to Software Implementation Academy | Bence Szokolay.
1.5 Please review our General Terms and Conditions for information regarding age requirements and restrictions applicable to the use of our services.
1.6 Security measures and technical safeguards – We implement appropriate technical and organizational measures to protect personal data, including access controls, encryption in transit, regular updates, an activated security tool, strong passwords, login and logout logging, login lockout mechanism, file protection, captcha validation, and security monitoring. The administrator panel of the service provider can be accessed only with 2-factor authentication to avoid unauthorized access.
2. Credit
2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
3. The personal data that we collect
3.1 In this Section 3 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
3.2 We may process data enabling us to get in touch with you (“contact data“). The contact data may include your first and last name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer.
3.3 We may process your website user account data (“account data“). The account data may include your account identifier, name, email address, password, business industry, country, professional title, biographical data, your answer to “how did you hear from us”, your answer to “I am registering as a private individual/business or organization”, avatar picture, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website.
3.4 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your name, your contact details, your related VAT ID in case of a business purchase, your payment details and the transaction details. Transaction data is processed insofar as this is necessary for the performance of a contract, including the processing of payments, delivery of digital content, invoicing, and handling of refunds or contractual inquiries. The source of the transaction data is you and/or our payment services provider.
3.5 We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data“). The communication data may include the communication content (eg. feedback about our services, partnership inquiry details (such as organizational size, number of people to train, organization’s training needs)) and metadata associated with the communication. The source of the communication data is you and/or your employer. Our website will generate the metadata associated with communications made using the website contact forms.
3.6 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system and/or webshop system.
3.7 Where usage data or similar information is collected via technologies subject to consent under §165 TKG 2021, such processing takes place only in accordance with this policy and applicable cookie consent requirements.
4. Purposes of processing and legal bases
4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2 Operations – We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation. The legal basis for this processing is the performance of a contract pursuant to Article 6(1)(b) GDPR, or taking steps at your request prior to entering into a contract. We process transaction and payment data, including your name, billing address, VAT ID (if applicable), and payment details, as this is necessary for the performance of the contract, including issuing invoices, processing payments, and handling refunds or contractual inquiries.
4.3 Publications – We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is consent.
4.4 Relationships and communications – We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users and customers, the maintenance of relationships, and the proper administration of our website, services and business.
4.5 Direct marketing – We may process personal data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and making contact by telephone for marketing-related purposes. The legal basis for this processing is your consent or in applicable cases, our legitimate interest, namely your reasonable expectation to receive information about similar products and services that you have already purchased.
4.6 Research and analysis – We may process account data and/or usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
4.7 Record keeping – We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
4.8 Security – We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and business, and the protection of others.
4.9 Legal claims – We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
4.10 Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person. VAT identification numbers provided in the context of business transactions are processed and validated for the purposes of tax compliance and correct invoicing in accordance with applicable EU and Austrian tax law.
4.11 Notwithstanding the legal bases listed above, the storage of information on your end device or the access to information already stored there (in particular through cookies, pixels, local storage or similar technologies) is carried out exclusively in accordance with § 165 TKG 2021. Where such technologies are not strictly necessary for the provision of the website or a service explicitly requested by you, they are used only after you have given your prior consent via our cookie consent management tool. Consent constitutes the legal basis for such processing.
5. Providing your personal data to others
5.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice. We may also disclose personal information when required to do so by law, such as to law enforcement agencies, regulators, or courts, or as permitted by law, such as when we sell or transfer business assets, enforce our contracts, protect our property or the rights, property or safety of others, or as needed for audits, compliance, and corporate governance.
Where personal data is transmitted to third parties via technologies subject to consent under §165 TKG 2021 and that are not strictly necessary, such transmission occurs only after you have given your explicit consent in accordance with § 165 TKG 2021.
5.2 Personal data will be stored on the servers of our hosting services provider, identified at https://www.helloly.com/, and website safety backup copies will be stored at https://www.helloly.com/.
5.3 Financial transactions relating to our website and services may be handled by our payment services provider, WooPayment. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://automattic.com/privacy/.
Financial transactions relating to our website and services may be handled by our payment services provider, Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://www.paypal.com/us/legalhub/paypal/privacy-full, https://www.paypal.com/uk/cshelp/article/does-paypal-transfer-data-across-national-borders–help344.
5.4 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
6. International transfers of your personal data
6.1 In this Section 6, we provide information about the circumstances in which your personal data may be transferred to a third country under EU data protection law. International data transfers triggered by the use of cookies or comparable technologies (e.g. analytics, video playback, maps or marketing services) occur only if you have given your explicit consent to the respective cookie category.
6.2 We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under UK data protection law or benefit from adequacy regulations under UK data protection law. We may engage third-party service providers (e.g. video streaming services) that are located or operated outside the European Union.
6.3 The hosting facility for our website is situated in Austria.
6.4 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others. Please note that, in certain third countries, public authorities may have access to personal data under local laws. Despite the safeguards in place, this may pose residual risks that cannot be fully excluded.
6.5 The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses (Model Contracts) adopted or approved by the European Commission. Please contact us if you would like more information about these safeguards. Where personal data is transferred to service providers outside the European Economic Area, such transfers are safeguarded by appropriate legal mechanisms, including Standard Contractual Clauses (Art. 46 GDPR) approved by the European Commission.
(a) Google Analytics may involve data transfers to the United States. Such transfers are protected by Standard Contractual Clauses and additional safeguards implemented by the provider. Your information may involve data transfers to the United States. Further information: https://cloud.google.com/security/compliance/eu-scc?hl=en. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45
(b) We use Google Fonts to ensure consistent typography. In doing so, your IP address may be transmitted to Google. Google may process this information as an independent data controller. Your information may involve data transfers to the United States. Further information: https://policies.google.com/, https://developers.google.com/fonts/faq/privacy, https://www.google.com/intl/en/policies/privacy/archive/20040701/. Such transfers are protected by Standard Contractual Clauses and additional safeguards implemented by the provider. Further information: https://cloud.google.com/security/compliance/eu-scc?hl=en. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45
(c) We use FontAwesome to display fonts and icons consistently on our website. When you access our pages, your browser loads the required fonts and icons directly from FontAwesome’s servers. In doing so, your IP address may be transmitted to FontAwesome. FontAwesome may process this information as an independent data controller. Your information may involve data transfers to the United States. Further information: https://fontawesome.com/privacy Fonticons, Inc, 307 S Main St Ste 202 Bentonville, AR, 72712-9214 United States, CIN number: 474126550
(d) We use Paypal as payment service processor on our website. When you use this gateway, your personal information may be transferred to the United States or other countries. Paypal may process this information as an independent data controller. Further information: https://www.paypal.com/us/legalhub/paypal/privacy-full, https://www.paypal.com/uk/cshelp/article/does-paypal-transfer-data-across-national-borders–help344 PayPal, Inc., 2211 N 1st St. San Jose, CA 95131, LEI number: LBQ3CAGQB6M55WHL3G85
(e) We use Google Captcha V2 to ensure the website’s protection against bots and spam. When you access our pages, your browser loads the required scripts and resources directly from Google’s servers. In doing so, your IP address, interaction data and device information may be transmitted to Google. Google may process this information as a data processor. Your information may involve data transfers to the United States. Further information: https://policies.google.com/, https://policies.google.com/privacy, https://www.google.com/intl/en/policies/privacy/archive/20040701/. Such transfers are protected by Standard Contractual Clauses and additional safeguards implemented by the provider. Further information: https://cloud.google.com/security/compliance/eu-scc?hl=en. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45
(f) We use Google Maps to display our location on a world map. When you access such a page, your browser loads the required map directly from Google’s servers. In doing so, your IP address, browser and device information, referral URL, and technical metadata (eg. language, screen size, etc.) may be transmitted to Google. Google may process this information as an independent data controller. Your information may involve data transfers to the United States. Further information: https://policies.google.com/, https://policies.google.com/privacy, https://www.google.com/intl/en/policies/privacy/archive/20040701/. Such transfers are protected by Standard Contractual Clauses and additional safeguards implemented by the provider. Further information: https://cloud.google.com/security/compliance/eu-scc?hl=en. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45
(g) We use WooPayments and WooCommerce Paypal payments as a payment service processor. When you use this gateway, your personal information may be transferred to the United States or other countries. We use this company as a data processor under a data processing agreement compliant with Article 28 GDPR. WooCommerce Ireland Ltd. may process this information as an independent data controller. Further information: https://automattic.com/privacy/. WooCommerce Ireland Ltd., Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86, Company number: 683074, https://woocommerce.com/contact-us/
(h) We use Vimeo as a video player embedded into our site. When you enroll into our courses and playback videos, your personal information may be transferred to the United States or other countries. We use this company with a Data Transfer Agreement in place governed by the Standard Contractual Clauses. Further information: https://vimeo.com/legal/privacy/policy. Vimeo.com, Inc., Registration number: 4550462, LEI number: 2549009SIQM8TBX0R823, Contact: 330 West 34th Street, 10th Floor New York, New York 10001, privacy@vimeo.com
(i) We use Helloly to host the website. The data managed on our website is stored in data servers physically located in the European Union (Austria). This service may use cookies to host the website, store data in the database, provide mailing service, domain, and SSL encryption, etc. Your personal information may be transferred to other countries. We use Helloly as a data processor under a data processing agreement compliant with Article 28 GDPR. You can view the privacy policy of this service provider at https://www.helloly.com/en/datenschutzerklaerung. helloly GmbH, FBNR: FN582100f, Rainerstrasse 25 A-4020 Linz, Austria, support@helloly.com
(j) We use Koalendar to manage timeslot bookings. This service may handle your personal data to provide an embedded booking system, facilitate communication regarding your planned session, and offer rescheduling and cancellation functionalities, etc. This service may transfer your personal information outside of the EEA, the UK, or Switzerland. Koalendar will ensure an appropriate transfer mechanism applies (for example the EU Standard Contractual Clauses (Module Two, controller to processor) and, where applicable, the UK Addendum). If required, Koalendar will implement supplementary measures appropriate to the transfer risk. You can view the privacy policy of this service provider at https://koalendar.com/privacy. Further GDPR compliance-related information about the service can be reviewed at https://help.koalendar.com/article/45-gdpr. 440 N Barranca Ave #6609, Covina, CA 91723, United States, support@koalendar.com
(k) We use Mailpoet as an email communication tool. The tool enables you to subscribe to relevant communication channels (eg. general newsletter) and allows us to remain in contact with you. At the end of every email issued by this service provider, you will find links enabling you to subscribe or manage your subscription preferences. We use this company with a Data Transfer Agreement in place governed by the Standard Contractual Clauses. Your information may involve data transfers to the United States or other countries. You can view the privacy policy of this service provider at https://automattic.com/privacy/. WooCommerce Ireland Ltd., Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86, Company number: 683074, https://woocommerce.com/contact-us/.
7. Retaining and deleting personal data
7.1 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
7.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.3 The following general periods apply to data retention and archiving under Austrian law:
- 10 years – Retention period for books and records, financial statements, inventories, management reports, opening balances, booking receipts, invoices, and all required instructions and other organizational documents (Federal Fiscal Code (BAO §132), Commercial Code (UGB §§190-212)).
- 6 years – Other business documents: received commercial or business letters, copies of sent commercial or business letters, and other documents relevant for taxation. These include, for example, hourly wage records, operational cost statements, pricing documents, and payroll records, provided they are not already booking receipts or cash register receipts (BAO §132, UGB §§190-212).
- 3 years – Data required to consider potential warranty and damage claims or similar contractual claims and rights, as well as associated inquiries, will be stored for the duration of the regular statutory limitation period of three years (§§ 1478, 1480 ABGB).
7.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
7.5 Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
8. Your rights
8.1 In this Section 8, we have listed the rights that you have under data protection law.
8.2 Your principal rights under data protection law are:
(a) the right to access – you can ask for copies of your personal data;
(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask us to restrict the processing of your personal data;
(e) the right to object to processing – you can object to the processing of your personal data;
(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
8.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
8.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set in Section 14. We will respond to your requests without undue delay and in any event within one month of receipt. If you exercise your right regarding point 8.2 (a) or (c), we will send you a confirmation email to your registered email address to ensure your request. Once you click the confirmation link in the email, the requested process will be automatically and irreversibly executed. In exceptional cases where statutory retention obligations or overriding legal grounds apply, requests will be reviewed and processed manually.
8.5 Data subjects have the right to lodge a complaint with a supervisory authority. The competent supervisory authority in Austria is the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna, Austria. Phone: +43 1 52 152-0, Email: dsb@dsb.gv.at.
9. Third-party services and data recipients
9.1 We use the following third-party services in the operation of our website and services.
9.2 We use Google Analytics to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://policies.google.com/technologies/partner-sites and you can review Google’s privacy policy at https://policies.google.com/privacy. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45.
9.3 We use Koalendar to manage timeslot bookings. This service may handle your personal data to provide an embedded booking system, facilitate communication regarding your planned session, and offer rescheduling and cancellation functionalities, etc. You can view the privacy policy of this service provider at https://koalendar.com/privacy. Further GDPR compliance-related information about the service can be reviewed at https://help.koalendar.com/article/45-gdpr. 440 N Barranca Ave #6609, Covina, CA 91723, United States, support@koalendar.com
9.4 We use Google Meet as a platform to connect live during the personal Q&A review session included in the “End-to-End Masterclass”. This service is not embedded in our learning platform. We would like to raise your awareness that it may handle your personal data for providing an online conference. You can view the privacy policy of this service provider at https://policies.google.com/privacy?hl=en. Security and privacy related information can be reviewed at https://support.google.com/meet/answer/9852160?hl=en and https://support.google.com/meet/answer/10382037?hl=en.
9.5 We use Mailpoet as an email communication tool. The tool enables you to subscribe to relevant communication channels (eg. general newsletter) and allows us to remain in contact with you. At the end of every email issued by this service provider, you will find links enabling you to subscribe or manage your subscription preferences. We use this company with a Data Transfer Agreement in place governed by the Standard Contractual Clauses. You can view the privacy policy of this service provider at https://automattic.com/privacy/. WooCommerce Ireland Ltd., Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86, Company number: 683074, https://woocommerce.com/contact-us/.
9.6 We use Helloly to host the website. The data managed on our website is stored in data servers physically located in the European Union (Austria). This service may handle your personal data to host the website, store data in the database, provide mailing service, domain, and SSL encryption, etc. We use Helloly as a data processor under a data processing agreement compliant with Article 28 GDPR. You can view the privacy policy of this service provider at https://www.helloly.com/en/datenschutzerklaerung. helloly GmbH, FBNR: FN582100f, Rainerstrasse 25 A-4020 Linz, Austria, support@helloly.com.
9.7 We use Vimeo to host and stream our learning material videos. This service may handle your personal data to enable the loading and streaming of videos and to collect analytics related to video views. You can review the privacy policy of this service provider at https://vimeo.com/legal/privacy/policy and https://vimeo.com/legal/privacy/us-state-notice. Vimeo.com, Inc., Registration number: 4550462, LEI number: 2549009SIQM8TBX0R823, Contact: 330 West 34th Street, 10th Floor New York, New York 10001, privacy@vimeo.com.
9.8 We use WooPayments and WooCommerce Paypal Payments as a payment processor. This service may handle your personal data to manage your purchases and payments. We use Automattic as a data processor under a data processing agreement compliant with Article 28 GDPR. You can view the privacy policy of this service provider at https://automattic.com/privacy/. WooCommerce Ireland Ltd., Grand Canal Dock, 25 Herbert Pl Dublin, D02 AY86, Company number: 683074, https://woocommerce.com/contact-us/.
9.9 We use Google Captcha V2 to ensure the website’s protection against bots, spam, and fraud detection. You can view the privacy policy of this service provider at https://policies.google.com/privacy?hl=en. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45.
9.10 We use Google Maps to display our location on a world map. The service may handle your personal data to visualize the map with the proper details. You can view the privacy policy of this service provider at https://policies.google.com/privacy?hl=en. Further information about the privacy and security of the service provider can be reviewed at: https://policies.google.com/, https://policies.google.com/privacy, https://www.google.com/intl/en/policies/privacy/archive/20040701/. Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, LEI: 7ZW8QJWVPR4P1J1KQY45.
10. Amendments
10.1 We may update this policy from time to time by publishing a new version on our website.
10.2 Registered users will be informed of any material changes to the Privacy & Cookies policy by email sent to the email address provided during registration.
10.3 Users who do not agree with the amended terms may discontinue use of the services and terminate their user account.
11. Our details
11.1 This website is owned and operated by Bence Szokolay.
11.2 All services are provided by Bence Szokolay as a natural person established in Austria. Software Implementation Academy is not a legally registered brand name. Address: Frauengasse 11/1, 1170 Vienna, Austria.
11.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by email, using the email address published on our website.
Cookies policy
This Cookie Policy was last updated on February 8, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.softwareimplementationacademy.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Software Implementation Academy | Bence Szokolay
Frauengasse 11/1, 1170 Vienna, Austria
Austria
Website: https://www.softwareimplementationacademy.com
Email: info@ex.comsoftwareimplementationacademy.com
This Cookie Policy was synchronized with cookiedatabase.org on March 11, 2026.
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